S
theStaccTina Brooks's phone · SMS
Wed 18 Nov
customer asked if we can lay LVP over tile. we get asked this a lot, could go on the website9:12 am
Good one to answer publicly. Dev knows the install rules, so I've asked him rather than guess. I'll let you know what he says and what we do with it.9:13 am
On Dev's phone · Wed 18 Nov
Tina says customers often ask: can you lay LVP over tile? What's your answer? I'll use your words for an FAQ on the LVP page.9:13 am
yes if the tile is flat and solid. grout lines over 1/4 inch we fill first11:40 am
Thanks. Two drafts from that:
1 FAQ on prairieoakflooring.example/lvp-installation (WordPress, so Meera's team adds it): Can you install LVP over tile?
Yes, if the tile is flat and solid. If the grout lines are wider than 1/4 inch, we fill them first so they don't show through the new floor.
2 Google update, photo "LVP living room": Can LVP go over your old tile? Yes, if the tile is flat and solid. Grout lines wider than 1/4 inch get filled first. Ask us for a quote.
Reply YES for both, YES 1, YES 2, or EDIT.11:43 am
1 FAQ on prairieoakflooring.example/lvp-installation (WordPress, so Meera's team adds it): Can you install LVP over tile?
Yes, if the tile is flat and solid. If the grout lines are wider than 1/4 inch, we fill them first so they don't show through the new floor.
2 Google update, photo "LVP living room": Can LVP go over your old tile? Yes, if the tile is flat and solid. Grout lines wider than 1/4 inch get filled first. Ask us for a quote.
Reply YES for both, YES 1, YES 2, or EDIT.11:43 am
YES both11:58 am
Done. The Google update goes out Thu 19 Nov at 9:00 am; I'll text the link once Google shows it. The FAQ is with Meera's team, due Fri 20 Nov.11:58 am
On Tina's phone · Wed 18 Nov
Dev answered: yes, if the tile is flat and solid; grout lines over 1/4 inch get filled first. It's going on the LVP page as an FAQ (Meera's team, by Fri 20 Nov) and as a Google update tomorrow. Thanks for passing it on.11:59 am
great thx12:04 pm
Behind the scenesContent path
Tina can send; the answer had to come from Dev. An install rule is a fact about the business, so theStacc asked the owner instead of writing one.
Stage 1 and 2 approval in one reply: 2 drafts, both shown in full. Dev's wording kept; "1/4 inch" not rounded or softened.
FAQ is a task for Meera's team. WordPress site; due Fri 20 Nov (2 working days); pending until checked on the live page.
Google update scheduled Thu 19 Nov 9:00 am. No phone number in the text, so Google's post rules are met.
Tina gets a receipt with the outcome. She sees what Dev said and what happens next, since she asked.