S
theStaccDev Raman's phone · SMS
Wed 11 Nov · 4:10 pm
honestly these posts are too generic. not happy4:10 pm
Sorry, Dev. That's worth a proper conversation, not a quick fix by text.
Meera Iyer, your account manager, will call you by 5:10 pm today. I've sent her your message and the last 2 weeks of posts.4:11 pm
Meera Iyer, your account manager, will call you by 5:10 pm today. I've sent her your message and the last 2 weeks of posts.4:11 pm
Nothing new goes out until you've spoken. If another time suits you better, reply with it.4:11 pm
ok 4:45 works4:14 pm
Done. Meera will call you at 4:45 pm.4:14 pm
Behind the scenesWith a person
Read as a complaint, so the private path. No agent rewrites posts or changes the plan in reply to a complaint.
Thread opened in Meera's inbox as Urgent. With Dev's words, the posts from the last 2 weeks and the call time he chose.
Scheduled posts held until the call. Meera releases them, or changes them with Dev, after they speak.