S
theStaccDev Raman's phone · SMS
Wed 11 Nov · 5:30 pm
cancel my plan5:30 pm
Understood, Dev. I can't cancel plans by text, so nothing changes on your account from this message.
Two ways to do it:
1 Meera calls you, and you can cancel on the call
2 Cancel yourself in the app
Two ways to do it:
1 Meera calls you, and you can cancel on the call
2 Cancel yourself in the app
Billing: cancel planapp.thestacc.com/settings/billing
5:30 pm1. tomorrow morning5:36 pm
Meera will call you Thu 12 Nov at 9:00 am. If that time doesn't work, reply with a better one.5:36 pm
Behind the scenesWith a person
Cancel is never done by an agent. A text can come from a borrowed phone or a bad day; billing changes happen in the app or with a person.
Not treated as STOP. Dev still gets texts; "cancel my plan" is about billing, not messages.
Call booked in Meera's inbox. Thread tagged Cancel request, with the plan, the last receipt and any open complaint.